Privacy policy

Effective Date: August 1, 2026

At Benson Flame, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or placing an order.

By using our website, you agree to the terms outlined in this Privacy Policy.


Information We Collect

When you interact with Benson Flame, we may collect the following information:

  • Full Name
  • Mobile Phone Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Order Information
  • Payment Information (where applicable)
  • IP Address
  • Browser Information
  • Device Information
  • Website Usage Data

How We Use Your Information

Your information is collected to:

  • Process and deliver your orders
  • Contact you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send order updates and delivery notifications
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Improve your shopping experience

Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience
  • Measure marketing performance

You can disable cookies through your browser settings; however, some website features may not function properly.


Information Sharing

Benson Flame respects your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers when necessary, including:

  • Courier and delivery companies
  • Payment processing providers
  • Website hosting providers
  • Marketing and analytics platforms
  • Government authorities when required by applicable law

These parties receive only the information necessary to perform their services.


Payment Information

For online payments, transactions are processed through secure payment service providers.

Benson Flame does not store your complete payment card information on its servers.


Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of online transmission or electronic storage is completely secure.


Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send information about:

  • New product launches
  • Promotions
  • Exclusive offers
  • Company updates

You may unsubscribe from marketing communications at any time.


Third-Party Services

Our website may integrate trusted third-party services, including:

  • Google Analytics
  • Google Search Console
  • Meta (Facebook & Instagram)
  • YouTube
  • TikTok
  • Pinterest

These services may collect anonymous usage information according to their own privacy policies.


Your Rights

You may contact Benson Flame to:

  • Request access to your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of eligible personal information
  • Ask questions regarding your privacy

Children's Privacy

Benson Flame does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be removed as soon as reasonably possible.


Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised effective date.


Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Benson Flame

Email: bensonflame.com@gmail.com

Phone: +923150069200

Website: https://bensonflame.com